PAST Terms and Conditions - A.F.M.
No longer in current (in effect Sept. 1st, 2015 to Aug 31st, 2016) - click here for current terms and conditions.
For pre-Sept. 1st, 2015 terms, click here.
METHOD OF PAYMENT
Payments may be made by cash, cheque, or using Interac, Visa or MasterCard. A $50 fee will be levied for any N.S.F. cheque.
General public memberships expire August 31st.
Members and students borrowing from the library accept the terms of the library rules and regulations as posted at the time of the loan (including loan durations, renewal periods, and fines).
COURSES - GENERAL
INCOME TAX RECEIPT
AFM is certified by Human Resources and Social Development Canada as providing training that furthers employability, as required by Revenue Canada for income-tax claims.
Tax receipts will be issued on request.
Students are required to have a membership to take courses. The only condition under which a request that it be refunded will be considered is if the course it was bought for is cancelled by AFM.
The cost of membership and training materials are separate from the tuition fees.
A student may transfer classes, conditional upon availability of space. Changes in level require approval of the instructor. A written request is required.
If a class is full, potential students can request to be placed on the waiting list. They will be contacted as soon as a space becomes available.
Students are requested to pay the full tuition and membership (when applicable) at least the business day before the start of the course. No GST applies.
AFM reserves the right to cancel any course, or reduce the hours of instruction, should there be fewer than the minimum number of students registered for the course.
In the event that a course is cancelled, AFM will offer students registered in the cancelled course the option of (i) transferring to another course or (ii) a refund (student’s choice).
Tuition fees are non-refundable unless a student provides AFM with written notice that he or she intends to withdraw from a course, at least the business day prior to the start of the course. A $25 administrative fee will be retained.
PLACEMENT IN LEVELS
A complimentary placement test is recommended; it is required of all students whose level has not previously been established. AFM reserves the right to request that a student repeat a course if it is deemed necessary.
Credit notes towards another collective course will be issued to a student who withdraws from a course. Please note that absence from class does not constitute notice of withdrawal. A written request is required. Credit notes are valid for a period not exceeding one year from the last attended class.
Credit will be based on the number of hours remaining in the course after the day the notice of intent to withdraw is received by AFM. Credit will not be granted for missed classes.
For an additional fee, make-up classes are available for students who miss classes, or for whom the instructor suggests it before starting the next level. These are paid on an hourly basis, at the custom course rate.
Students will not be permitted to substitute missed classes with classes in other courses.
Duration of courses is as specified on the schedule of the session.
Payment of a minimum of 5 hours, and membership fees (where applicable), is required a minimum of 24 hours prior to the start of the training. No GST applies.
Cancellation or rescheduling requires a minimum of 24 hours’ notice.
Fees are non-refundable once a first class is scheduled, unless the AFM is provided with written notice of withdrawal. The amount of the refund will be the balance left after subtracting the hours used as if purchased at the rate for the amount used (note that the cancelation/rescheduling policy still applies), and a $25 administrative fee per course/group.
Custom course hours not used within a year of purchase are subject to recalculation based on current rates (unused hours will be credited at the previous rate, and a new number of remaning hours calculated at the new rate).
DISTANCE TRAINING COURSES
A live tutoring session can be rescheduled, with a minimum 24 hours’ notice; the timing of the new appointment is subject to the tutor’s availability.
A student may transfer courses, with the approval of the instructor. A written request is required. Payment of a training material access fee is required, for access to the new level’s online content.
Only a portion of the tuition fees will be refunded, upon written notice of cancelation of a course; the rescheduling policy delay applies. Refunds will be calculated on the proportion of unused tutoring hours, after the training material access fee and a $50 administrative fee have been deducted from the tuition paid.
Access to the online training platform is valid only for a period of time determined by the pace of the course. If a special situation arises where an incomplete course must later be reinstated, a training material access fee and a $50 reactivation fee will apply.
For an additional fee, make-up classes are available. These are purchased as custom course hours.
GROUP REGISTRATION - CONTACTS
In the case of groups registering (and taking advantage of group rates), the initiator, or the primary contact he or she designates, will be the group's representative for all official communications with the AFM regarding the course, such as rescheduling of the group live tutorial sessions, which affect the whole group. The rescheduling policy and its notification provision still apply.